Posted by Kevin Gulley on Mon, Sep 12, 2011 @ 01:47 PM
I ran across this video on a blog I follow. It is a story told by one of the keynote speakers from the recent Content Marketing World conference, and it reminds me of that old Dudley Moore movie Crazy People. In that movie Dudley Moore is an ad executive that has a breakdown and gets committed. He and the other patients quickly become the hottest ad agency in the country by putting together campaigns with taglines like: This Movie is So Scary It Will F$*K You Up for Life. Cut to hordes of people storming the theaters.
In this real world, social media enabled example, Disney (of all companies) is the group on the cutting edge. Forward to the part of the video with the woman speaking as she's the one that tells the story. You brand marketers out there are going to love this!
Posted by Kevin Gulley on Tue, Jun 21, 2011 @ 04:08 PM
Search engine results are a key metric for any Social Media or content marketing effort. You need to be on the top page of Google results for as many keyword combinations as possible related to your area of expertise....but what keywords should you be targeting and why?
Identifying Important Kewords For Your Business
After industry and content assessment and editorial planning, the first thing we do when helping clients take a look at the keyword marketplace is find out what Google is charging for keywords based on their areas of expertise. Google Adwords has a nifty keyword analysis tool that provides insight into how many searches are done for particular keywords and how much they are charging per click to buy a listing for that keyword.
Since we are not interested in buying keywords, but instead developing content that is going to get us top of page organic results for a long time to come, what we're really interested in is how many times certain keyword combinations get hit every month. This starts to give us a potential universe of people we can attract to our site.
Another great tool to use for assessment of keywords is Hubspot's Keyword Grader. This provides insight into how difficult it will be to achieve first page Google results for a particular keyword combination. This is where things start to come into focus.
Focus on Longtail Keywords
A mini case study. We have a client that sells wireless life safety monitoring equipment - primarily electronic monitoring of fire extinguishers. Looking at the keyword "Fire Extinguisher" there are tens of thousands of monthly hits. "Fire Extinguisher" as a keyword, however, had an extremely high difficulty score in Hubspot and an expensive pay-per-click fee.
Instead, we helped our client focus on what they were really selling, the value they were providing and the questions prospects were asking them that led to sales. We identified dozens keywords that were more easily attainable. For example Fire Extinguisher Vandalism, Fire Extinguisher Violations, Fire Extinguisher Monitoring, etc. We developed a content strategy around these keyword combinations ad quickly took these critical keywords (and dozens of others) over. Focused longtail results are often much more valuable to a business and more successful in generating leads than the generic, high-traffic terms.
So when it comes to defining the keywords to own, start by:
- Understanding the keyword universe for your business
- Identify keywords that define the value you provide to prospects
- Start with accessible, longtail terms
- Build towards generic terms over time
For
Posted by Kevin Gulley on Fri, Apr 08, 2011 @ 07:16 AM
When discussing social media with B2B companies (after they tell us their industry is different and social media marketing won't work there), people often ask us, "How do you even get started?". Our answer is always the same. Begin
with the end in mind. Have a clear understanding of what you want to accomplish so that you have a plan and a vision you can execute against.
Regardless of industry, to turn social media into a valuable corporate asset, you will need to produce content, and the first question you should ask yourself is, who are we generating it for.
Social Media Audience Definition
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Describe your ideal prospect and your existing customers. Are they different?
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What is their job description, education level, age?
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Where do they get their content today
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What questions are they trying to answer
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What are their concerns, their goals, their challenges, how are they changing?
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How many of them are there?
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Define your secondary audience - media, secondary prospects, industry at large, bloggers
After you have defined your audience, you can start to describe what and how you want to engage with them.
Social Media Editorial Mission
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Define the value you will provide to your audience
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What are the topics you will cover on a consistent basis
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Define the social media vehicles you will utilize and prioritize them.
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Blog, Twitter, LinkedIn, Facebook, Others
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Define how many times you will publish on each
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Here is a good example of an editorial mission modified as a "welcome to our blog" blog post - http://blogs.carouselindustries.com/general/welcome-to-the-carousel-industries-blog/
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Your internal editorial mission should also include company goals, for example:
- Generate more traffic to your website
- Improve engagment with customers, prospects and potential prospects
- Generate more leads via on-line channels
- Enhance our perception as a thought leader in the industry
- Nuture sales prospects through the sales pipeline
Accomplishing these first two steps will make you feel as if you are on much firmer ground. At this point, you can start making progress without feeling as if you are making a mistake.
The next things to define include your Target Keyword Universe (might as well think about SEO from the very beginning), your Editorial Voice (how are you going to come across) and start setting up an "Industry Listening Outpost" so that you have a steady stream of information and news to work with. But each of those is future post. Stay tuned!
Posted by Kevin Gulley on Tue, Dec 07, 2010 @ 02:50 PM
The shift in advertising dollars to the web has been rapid and inexorable, and the trend shows no sign of slowing.
According to research firm eMarketer:
The economy may be on an upward trajectory, but continued caution among advertisers will lead to a continued shift toward online advertising, eMarketer forecasts.
eMarketer, which forms its forecast by performing a meta-analysis of research estimates and methodologies from dozens of firms that track ad spending, projects a 10.5% increase in US online ad spending next year, followed by double-digit growth every year through 2014 when spending will reach $40.5 billion.

The shift makes perfect sense for marketers for several reasons. 1. Consumers (B2C & B2B) use the web to access information and media more and more every day; 2. Web advertising is trackable, and 3. It is less expensive than traditional media forms because media companies have had a difficult time pricing their product in a 'trackable' world.
With that in mind, the most effecient and cost-effective marketing and lead generation approach in today's web-centric world is 'inbound marketing'. Bring your expertise to your audience on a consistent basis and you won't need to spend your marketing budget advertising on-line or anyplace else.
This actually reminds me of a DogBytes Classic post from 2007 about the same topic: The more things change, the more they stay the same.
And the other 10% don't know what marketing is. According to a new report released by the Association of National Advertisers
and Booz Allen, 90% of marketers plan on increasing what they spend on digital media advertising by 2010.
What is holding them back from really leveraging the opportunities in digital? Half say lack of organizational support, and almost 60% say lack of digital media experience. Sounds like they should call FuelDog...we'll straighten them out.
Posted by Kevin Gulley on Tue, Nov 23, 2010 @ 09:58 AM
For the past several years, client after client has told FuelDog that their business is different, that in their industry, nobody is using Twitter, and anyway "I don't have time for that". Here's what those clients need to know...first, you're wrong, second, you're thinking about Twitter incorrectly, and third, you do have time because it literally takes
one minute to create a valuable tweet. You may not have time to blog, but you do have time to Tweet.
With this said, we are not suggesting that you invest time and energy in Twitter for your health. You are doing this to create business value. In the case of Twitter, this means attention and leads. Here are the 3 keys to B2B success with Twitter.
Provide Valuable, On-Topic B2B Content to a Focused Audience
Twitter is not all about you and your company. Don't think of it as a way to talk about your organization non-stop. Think of it as a way to present your expertise, your understanding of the industry you serve, your perspective and your thought leadership to an audience comprised of potential customers. Steps to make this happen:
- Define your target audience - who are they, what types of problems do they face
- Define your editorial focus - how can you provide value to your audience, not just sales pitches. Start with the thought that you want to solve their problems and answer their questions...even if they don't know they have them yet
- Follow your industry daily - set up Google Alerts, RSS feeds from industry publications, follow leading bloggers. This will give you all the ammunition you need to come up with a nugget or two of insight a day for your audience.
- Tweet at least once a day. Only one out of every 5 tweets should be about your company, or your followers will stop paying attention to you....actually, they will probably never follow you to begin with.
By executing on the above for a few weeks, you can then:
Build a Large Following of the Right People
The way that you build a following in Twitter is by following other people. On Twitter, when you follow someone, about 30% of the time they will follow you back. In order to build the correct type of audience, find the experts that are already tweeting about your "topic" and start following their followers.
For example, if you are interested in an audience of CIO's, you may want to find CIO Magazine (@CIOMagazine - they currently have 4,231 followers) and follow their followers. Ditto for well known bloggers in the space. Ditto for your competitors.
There are a number of different software products in the market that will help you build your audience automatically (it is a real pain to click on 500 names a day manually). Be sure to unfollow people that haven't followed you back within 3 days. The reason for this is that Twitter has break points. For example, you can't follow more than 2,000 people until you have 2,000 followers yourself.
This may seem a little bit mercenary, but the goal is to build an audience of the right people quickly. You will do that by providing valuable content and following the right people.
Once you've executed on the first two steps, you are positioned to "Move the Needle"
Drive Attention and Leads to Your Company
Now that you have a focused audience paying attention to you on Twitter, start to make Twitter an important part of your marketing mix.
- If you have a company blog, Tweet every time there is a new post (try several times in slightly different ways). You will drive incremental traffic.

- If you have a case study, white paper, webinar that you are promoting - and trying to get people to register for - Tweet about it (several times in slightly different ways). This will drive additional leads into your sales pipeline. If one sale comes out of this, you've likely paid for your investment.
- Speaking at a conference? Exhibiting at an event? Interviewed for a magazine? Get it up there.
- Press releases? Get them on Twitter....as long as you are adding value to your followers in different ways, promote yourself. Just don't solely promote yourself.
- Use http://bit.ly as your URL shortener...they have the best analytics so you can see how your Tweets are pulling.
Twitter is not all about kids blabbing on and on about what they had for dinner or where they are meeting their friends. Business people are using this as an important channel for gathering information and as an easy way to promote their expertise. Follow the 3 easy steps.
1. Provide Valuable, Focused Content
2. Build a Large Following of the Right People
3. Use Twitter to "Move the Needle" and Generate Attention and Leads
Posted by Kevin Gulley on Tue, Nov 02, 2010 @ 12:18 PM
For those of you have been with FuelDog for the last 13 years, you know that he's always looking at and thinking about the breaking edge of technology and media. An area that has been taking up a lot of his brain time lately is Social TV. The time has come for the intersection of TV and the Internet finally make its way into our living rooms in a big way.
In a very thought provoking blog post from The SocialITe, he makes a compelling case for how social networks are changing the TV viewing experience already.
Twitter has added an additional dimension to TV shows for some time. The BBC political debate 'Question Time' has a furiously active Twitter debate always running live whenever it's broadcast and the big competition shows such as X-Factor and Strictly Come Dancing all encourage a lot of online debate and argument.
But I've never noticed a broadcaster embracing this online chatter to the extent that the very first thing on screen is a hashtag. And a hashtag with no explanation of what it is, meaning that when the
BBC started broadcasting episode 1 of series 40 of 'Have I got news for you' with
'#bbcHIGNFY' on screen as the show started, they expected their audience to understand - and follow.
And this doesn't take into consideration the devices necessary to seamlessly make the TV and Internet appliance....but they're already here.
Google TV is coming into the market in a big way, with partners like Logitech and Sony. They are making the bet that it is only a matter of time until the best screen in the house gets turned into the best connection in the house.
Will Richmond from
VideoNuze follow this space closely and had a first hand look at the Logitech Revue (the first Google TV device), and had this to say about it.
Overall, the Logitech Revue is an exciting product if for no other reason because it raises the stakes in the entire connected device category. It will pull online video viewing further into the mainstream, allowing online-only sources to gain equal footing with traditional TV and movies for on TV viewing. That's a boon to independent producers and the ecosystem as a whole. In addition, by offering new experiences like the HD video calling and voice-controlled navigation, Logitech is providing an enticing view into what the future will look like. Like all new consumer products though, it's impossible to predict how well it will sell. Regardless, as subsequent generations of the Revue are released, Google TV is poised to eventually succeed.
I think that last sentence is very telling. This first generation may suck, but users are going to eventually drive the functionality, the use case and the content, and it is only a matter of time until Social TV is a reality.
And keep an eye out for
Litl, a Boston-based startup that is workign to change the paradigm of web interaction from a lean-forward personal computing perpsective, to a
lean-back, hang on the couch approach. They will be coming to market in the 2011 and should make quite a splash.
Regardless of how you connect, get ready because Social TV is coming.
Posted by Kevin Gulley on Fri, Oct 22, 2010 @ 10:16 AM
A re-visit may not be a term you are familiar with, but it is one of the most important sales tools your company has and you should be tracking them and acting upon them.
A re-visit is that magical time when a lead or a prospect returns to your site to review additional information, dig into rich content, or respond to a blog article you have written. This is a lead, a prospect or a customer that you already know, but they are
now re-engaging to learn more. With the right process and tool set (like HubSpot) in place, your sales people can be made immediately aware when one of their leads is back on your site or your blog and what they are viewing.
This is a terrific time to contact your prospect or your customer to strike up a helpful conversation. It enables your team to be seen as a trusted expert as opposed to someone doing the hard sell. With the potentially long sales-cycles associated with b2b sales, providing value and expertise at the right time will allow you to gather information and move the sales process along without doing the full court press.
Of course, if your site has no new content that your prospects will find valuable, it is very difficult to attract those 're-visits'. So give them a reason to come back and make sure you know when they do!
Posted by Kevin Gulley on Thu, Oct 07, 2010 @ 05:15 PM
Sometimes, FuelDog likes to go back and re-read things he wrote about in the past, and a blog post that he wrote back in June of 2007 has been sticking in his mind. Here it is:
Quote of the day. Came across this article while perusing MediaPost's Online Spin blog. It is about Facebook and how they are opening up their platform to any developer that thinks they have an idea to improve it and bring value to the
community. It is important enough that FuelDog posted it on the conference room whiteboard. The post is summarized by this point, which is very insightful and should be a rule of thumb for all of us thinking about attempting to create or market into these networks.
"Providing value to social media communities will be the new cost to distribute marketing messages in the social media OS (environment)."
Simple, but vital. What value are you adding? Remember, you are not longer the judge of that, the community is and if they don't see the value in what you are providing, your messages will fall on deaf ears.
That quote, which was on the conference room white board for several years, is still very meaningful. However, the world has evolved, every business person has changed the way they do business since this quote was originally drafted, and FuelDog has refinements to that insight...they are subtle, but vital.
"Providing content that your target customer finds valuable is the price you must pay in order to generate leads for your sales pipeline."
If you deliver enough value to someone interested in your expertise that they raise their hand and tell you who they are, that person is now a lead and you need to work to turn them into a customer.
Posted by Kevin Gulley on Mon, Oct 04, 2010 @ 02:43 PM
Marketers engaged in digital marketing cited a focus on link building as their key priority over the next 12 months, according to a survey conducted by SeeWhy Inc.
Obviously, if you are interested in getting to the top of the organic search rankings for your vital keywords, inbound links are going to give you your biggest bang for the buck. It is estimated that 75% of a good Google rating is based on the number of
inbound links. The quetion is, how do you get effective inbound links? The answer is not as simple as you may think.
FIrst, you have to have good Content, that people are interested in linking to. If you are not saying something worth hearing, you are trying to get people to listen to the sound of one hand clapping. An on-going, focused effort to create targeted and valuable editorial content is critical. On-going is a key term in this equation as if you generate content for a few weeks and then stop, Google and Bing will stop paying attention.
Second, you have to be listening. Who else is talking about your areas of focus. You need to know when these conversations start and join them. This will encourage people to link to you and write about your valuable content. This will also give you the ability to point to your related content in a meaningful way within the comment section of these blogs or sites. FuelDog has had tremendous success with this approach with http://www.GreenCollarResearch.com where we have generated almost 20,000 inbound links and counting.
Third, you have to ensure that people can find YOU. You need to focus your content on keywords that people are listening for and that are related to your overall corporate mission. You must make sure your site is on-site optimized so that you register as an expert in your area of specialization.
We all want as many links as possible pointing to us. Putting together the right inbound marketing strategy to make sure that heppens is the key to success.
Posted by Kevin Gulley on Wed, Sep 29, 2010 @ 04:17 PM
For years FuelDog has been urging our customers to act like media companies (at least those of our clients that aren't media companies). It seems like all of our hard work is finally paying off.
According to a recent study put out by MarketingProfs and Junta42, about
90% of B2B marketers commit time, resources and budget to custom content creation or custom content marketing. This activity represents about 26% of their total marketing budgets...WOW, what a difference from a couple of years ago. What are we talking about? Social media, articles, in person events, e-newsletters. Certainly a step in the right direction, but createing content that leads to increased search visibility and sales leads is the real objective.
Interestingly, only half of the marketers plan to increase spending on content marketing in the next year. That makes FuelDog wonder if that is because they are overwhelmed by qualified leads or if they just don't quite get it yet. because it works, when so many other marketing channels are losing effectiveness.